Privacy Policy

Privacy Policy

1. General Provisions

This Privacy Policy outlines the principles of processing personal data by the OceanX online store. The data controller is SKIBI DAWID CHWEDORUK, located at Łubinowa 4, 03-878 Warsaw, NIP: 5372658141, REGON: 388610611, hereinafter referred to as the "Administrator".

2. Scope of Processed Personal Data

The Administrator processes the following personal data of customers:

• Name and surname,
• Delivery address,
• Phone number,
• Email address,
• Payment details (e.g., bank account number).

This data is collected when placing an order, registering a user account, and using the contact form.

3. Purpose of Processing Personal Data

Personal data is processed for the following purposes:

• Fulfilling orders placed in the online store,
• Contacting the customer to confirm the order and provide status updates,
• Handling the complaint and return process,
• Sending marketing information, subject to the customer’s consent,
• Managing the user account on the website.

4. Legal Basis for Data Processing

Personal data processing is based on:

• Article 6(1)(b) of the GDPR – for the purpose of fulfilling a sales contract,
• Article 6(1)(c) of the GDPR – to comply with legal obligations of the Administrator,
• Article 6(1)(f) of the GDPR – for the purposes of the legitimate interests pursued by the Administrator, such as contacting the customer and handling their inquiries,
• Article 6(1)(a) of the GDPR – based on the customer's consent for marketing purposes.

5. Customers' Rights

Every customer has the right to:

• Access their personal data,
• Correct inaccurate or incomplete data,
• Erase data (right to be forgotten),
• Restrict the processing of data,
• Transfer data to another controller,
• Object to the processing of data,
• Withdraw consent for data processing at any time (if processing is based on consent).

To exercise these rights, please contact us at: info@oceanxpro.pl.

6. Recipients of Personal Data

Personal data may be shared with the following recipients:

• Courier and postal companies for order delivery,
• Entities processing electronic payments,
• IT service providers for the Administrator,
• Public authorities, if required by law.

7. Data Retention Period

Personal data will be retained for the period necessary to fulfill the order and handle potential complaints and returns. If data is processed based on consent, it will be retained until the consent is withdrawn.

8. Data Security

The Administrator implements appropriate technical and organizational measures to ensure the security of processed personal data. Data is protected against unauthorized access, loss, destruction, or unauthorized disclosure.

9. Cookies

The OceanX online store uses cookies for:

• Enabling the functionality of the store,
• Ensuring security while using the store,
• Statistical analysis of website traffic,
• Personalizing content and ads.

Users can manage cookies through their internet browser settings.

10. Changes to the Privacy Policy

The Administrator reserves the right to make changes to this Privacy Policy. Customers will be informed about any changes in advance by publishing a new version of the Privacy Policy on the store's website.

11. Contact

For any questions regarding the processing of personal data, please contact us:

Email: info@oceanxpro.pl Phone: +48 797 360 100 Mailing address: Łubinowa 4, 03-878 Warsaw.

Thank you for your trust and we invite you to shop at OceanX.