Online Store Regulations

www.OceanXpro.com

Headquarters Address:
Łubinowa 4
03-878 Warsaw
NIP: 5372658141
REGON: 388610611

The OceanXpro online store, available at www.OceanXpro.pl, is run by Dawid Chwedoruk conducting business under the company name "SKIBI" Dawid Chwedoruk, registered in the Central Register and Information on Economic Activity (CEIDG) conducted by the minister responsible for the economy, NIP 5372658141, REGON 388610611, hereinafter referred to as the "Store".

This Regulation is addressed to both Consumers and Entrepreneurs using the Store and defines the rules of using the online Store and the rules and procedure for concluding Distance Sales Agreements with the Customer via the Store.

§ 1. Definitions

Consumer - a natural person concluding a contract with the Seller within the Store, the subject of which is not directly related to their business or professional activity.

Seller - a natural person conducting business under the name Skibi Dawid Chwedoruk, located in Warsaw at Łubinowa 4, postal code 03-878, registered in the Central Register and Information on Economic Activity (CEIDG) conducted by the minister responsible for the economy, NIP: 5372658141, REGON: 388610611

User:

• a) a natural person with full legal capacity, and in cases provided for by generally applicable law, also a natural person with limited legal capacity,
• b) a legal person,
• c) an organizational unit without legal personality, to which the law grants legal capacity,

who uses the website www.OceanXpro.pl.

Customer:

• a natural person with full legal capacity, and in cases provided for by generally applicable law, also a natural person with limited legal capacity,
• a legal person,
• an organizational unit without legal personality, to which the law grants legal capacity,

who has concluded or intends to conclude a Sales Agreement with the Seller, and also who uses or intends to use the Service or Electronic Service.

Entrepreneur - a natural person conducting business on their own behalf, a legal person, and an organizational unit without legal personality, to which the law grants legal capacity, conducting business.

Distance Contract - a contract concluded with the Customer within the framework of an organized system of concluding contracts at a distance (within the Store), without the simultaneous physical presence of the parties with the exclusive use of one or more means of distance communication up to and including the moment of concluding the contract.

Regulations - these store regulations.

Order - a declaration of the Customer's will submitted via the Order Form and aimed directly at concluding a Sales Agreement for the Product or Products with the Seller.

Account - created by the Customer, where the data provided by the Customer and information about Orders placed by them in the Store are collected.

Registration Form - an electronic service, a form available in the Store that allows creating a customer account.

Contact Form - an interactive form available in the Store that allows Customers to contact the Seller.

Order Form - an interactive form available in the Store that allows placing an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.

Cart - an element of the Store software, where selected Products for purchase are visible, and it is possible to set and modify the Order data, in particular the quantity of products.

Newsletter - an electronic service provided by the Seller via email, which allows Customers to subscribe and automatically receive periodic, free information about news, promotions, etc.

Goods - a product, a movable item available in the Store that the Customer purchases via the online Store from the Seller.

Sales Agreement - a sales agreement for the Product concluded or concluded between the Customer and the Seller via the online Store.

Electronic Service - a service provided electronically by the Seller to the Customer via the Online Store.

Business Day - one day from Monday to Friday, excluding public holidays.

Data Controller - the Seller.

Consumer Rights Act - the Act of May 30, 2014, on consumer rights (Journal of Laws, item 827, as amended).

Civil Code - the Act of April 23, 1964, the Civil Code (Journal of Laws No. 16, item 93, as amended), hereinafter also referred to as the "cc".

§ 2. General Provisions

The Regulations are continuously available on the website www.OceanXpro.pl in a way that allows each User to obtain, reproduce and record their content by printing or saving on a carrier at any time.

The Customer undertakes to use the online Store and the services offered by the Seller via it, respecting the laws in force in the territory of the Republic of Poland and the conditions provided for in these Regulations, with respect for social norms, respecting personal rights, and the intellectual property rights of the Seller and third parties.

The Data Controller of personal data processed in connection with the implementation of the provisions of these Regulations is the Seller.

Personal data is processed for purposes, to the extent, and based on the principles indicated in the Privacy Policy continuously available on the Store's website.

Consent forms, so-called checkboxes, regarding the personal data of Customers, are available in a visible place in the Store during the purchase process, for each acceptance by the Customer. Customers have the opportunity to update, modify, and withdraw consent to the processing of their personal data provided to the Seller at any time.

The Customer consents to the collection, storage, and processing by the Seller of personal data for purposes directly related to the execution of the service or Goods ordered in the online Store. Detailed conditions for the collection, processing, and protection of personal data by the Seller are specified in the Privacy Policy of the online Store.

All information contained in the Seller's online Store, referring to Goods and Services (including descriptions, prices of Goods), does not constitute an offer within the meaning of Article 66 of the cc but an invitation to conclude a contract as defined in Article 71 of the cc.

Using the online Store means any User activity that leads to the User familiarizing themselves with all the content posted on the online Store's website.

The Seller, to secure and ensure the protection of electronic transmission, as well as digital content, implements and applies appropriate technical and organizational measures. To secure and minimize threats that may arise from using the Internet, the Customer should apply appropriate technical security measures.

Using the online Store by the Customer/User means any Customer activity that leads to familiarizing them with all the content posted on the Store's website.

The online Store has the right to organize occasional competitions and promotions, the conditions of which will be provided on the online Store's website each time.

Promotions for Goods organized via the online Store are not subject to combination unless the regulations of a given promotion state otherwise.

§ 3. Contact with the Store

Seller's address: ul. Łubinowa 4, 03-878 Warsaw
Seller's email address: info@oceanxpro.pl
Seller's phone number: +48 797 360 100
Seller's bank account number: PL75 1240 2177 1111 0011 0811 9412

The Customer can communicate with the Seller using the addresses and phone numbers provided in this paragraph.

The Customer can communicate with the Seller by phone from 10:00 to 17:00.

§ 4. Technical Requirements

To use the Store, including browsing the Store's assortment and placing orders for Products, you need:

• a computer, laptop, or other multimedia device with Internet access,
• access to email,
• an internet browser that supports cookies (Mozilla Firefox version 17.0 and higher, Internet Explorer version 10.0 and higher, Opera version 12.0 and higher, Google Chrome version 23.0 and higher, Safari version 5.0 and higher, Microsoft Edge version 25.10586.0.0 and higher),
• recommended minimum screen resolution: 1024x768,
• enabling the storage of cookies and Javascript support in the internet browser.

§ 5. General Information

The Seller, to the broadest extent permitted by law, is not responsible for disruptions, including interruptions, in the functioning of the Store caused by force majeure, unauthorized actions of third parties, or incompatibility of the online Store with the Customer's technical infrastructure.

Browsing the Store's assortment does not require creating an Account. Placing orders by the Customer for Products in the Store's assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Regulations or by providing necessary personal data and accepting the provisions of these Regulations.

The Customer bears any fees associated with accessing the Internet and data transmission according to their internet service provider's tariff.

The Customer is responsible for the authenticity and completeness of the data they provide, which is necessary for the execution of the Sales Agreement.

The Seller provides the following electronic services via the online Store: Customer Account, Contact Form, Order Form, Newsletter, which are voluntary and free of charge.

Complaints related to the provision of Electronic Services by the Seller and other complaints related to the operation of the online Store (excluding the complaint procedure for Goods) can be submitted by the Customer, in particular, in writing or via email to the address indicated in § 3 of the Regulations. It is also recommended that the Customer include in the complaint information (which will be helpful for the Seller in processing the complaint and may speed up the complaint process): circumstances regarding the subject of the complaint and the occurrence of potential defects, e.g., type and date of the defect, the Customer's request, contact details of the Seller with the person filing the complaint/Customer. The provided recommendations are not mandatory and do not affect the effectiveness of processing the complaint.

In relation to a given complaint, the Seller's position is taken immediately, but no later than within 14 calendar days from the date of its submission.

The right to withdraw from the agreement for the provision of Electronic Services is available to the Customer, who is a Consumer, on the terms provided in these Regulations.

The right to withdraw from the agreement for the provision of Electronic Services is available to the Customer, for whom the Seller provides services that are continuous and indefinite, without giving a reason with immediate effect. To exercise this right, the Customer sends a written or email request to info@oceanxpro.pl with a clear statement about the termination of the agreement for the provision of Electronic Services.

The Seller reserves the right to terminate the agreement for the provision of Electronic Services of a continuous and indefinite nature with a 14-day notice period in case of violation of the Regulations by the Customer by submitting a written statement to the Consumer and the Entrepreneur via email to the indicated email address.

§ 6. Creating an Account in the Store

Creating an Account involves completing the Registration Form. The following data must be provided: email address, and a password consisting of a minimum number of characters indicated in the displayed message.

Additional data can be completed in the Account's administrative panel and will be used to place an Order in the Store while completing the Order Form.

Creating an Account in the Store is free of charge.

A requirement for registration and creating an Account is the User's or Customer's acceptance of the content of the Regulations and the Privacy Policy and providing the personal data indicated in the Registration Form.

To log into the Account, the Customer must provide the login and password established in the Registration Form when creating the Account. After logging into their Account, the Customer can edit the data they entered and view the order history.

The Customer, without giving a reason and without incurring any charges, has the right to delete the Account at any time. This occurs by sending a request to the Seller, in particular via email, in writing to the addresses indicated in § 3 of the Regulations, or directly in the Account's administrative panel by the Customer.

A Customer who has an Account with the Seller and decides to delete it can request the Seller to permanently delete their personal data from the Seller's databases within the Store.

§ 7. Newsletter

The agreement for the provision of the Newsletter Electronic Service is concluded for an indefinite period at the moment the Customer subscribes to the Newsletter service using the functionality available on the Store's website.

The User or Customer, within the framework of the Newsletter service, has the opportunity to receive commercial information from the Seller (e.g., about news, promotions) in the form of messages sent to the Customer's provided email address.

Using the Newsletter service depends on the User having a computer or other multimedia device with Internet access and an active email address.

To use the Newsletter service, the User must provide a valid email address and click the "Send" button (or equivalent), and then confirm the activation link sent to the provided email address.

The User or Customer can withdraw their consent to receive messages via the Newsletter service at any time without giving a reason. Withdrawal of consent occurs by unchecking the consent in the Customer's panel to receive information about new products and promotions or by sending a request to remove their email address from the Newsletter subscription to the Seller via email or in writing to the address indicated in § 3 of the Regulations or by unsubscribing using the link found in each message sent within the Newsletter service.

The Newsletter is sent only to persons who have subscribed by confirming the activation link sent to the provided email address.

In case of non-performance or improper performance of the Electronic Service by the Seller, the Customer has the right to file a complaint under the principles provided in these Regulations.

§ 8. Contact Form

The agreement for the provision of the Electronic Service Contact Form is concluded for a definite period at the moment the Customer starts filling it out and is terminated when the Customer stops filling out the form or when the filled form is sent and the Seller responds.

The service allows Customers to contact the Seller via an interactive form.

Using the Contact Form service is possible after clicking the "Contact" tab, providing a valid email address, filling in the message, and clicking the "Send" button.

§ 9. Ordering Rules

The agreement for the provision of the Electronic Service allows Customers to place Orders via an interactive form, hereinafter referred to as the "Order Form," store and ends when the Customer stops filling out the Order Form or sends the filled-out Order Form to the Seller and places the Order by clicking the "Order and Pay" button (or equivalent).

The process of filling out the Order Form is organized so that each Consumer has the opportunity to read it before making a decision to conclude the Agreement or to amend the Agreement.

Orders can be placed via the Store 24 hours a day, 7 days a week.

To place an Order, you need to:

• Log in to the Store (optional),
• Select the Product to be ordered, and then click the "Add to Cart" button (or equivalent),
• Log in or use the option to place an Order without registration,
• If the option to place an Order without registration is chosen, complete the Order Form by providing the following data: name, address (street, house number, apartment number, postal code, city), email address, mobile phone number, and data related to the concluded Sales Agreement: Product, quantity, place of delivery of the Product, payment method for the Product. Customers who are Entrepreneurs and Consumers who want an invoice should also provide: the name of the company under which they conduct business and the VAT number (NIP),
• Click the "Order and Pay" button (or equivalent) and confirm the Order by clicking the link sent in the email,
• Choose one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 10 point 3 of the Regulations.

Filling out the Order Form with data and pressing the "Order and Pay" button (or equivalent) is equivalent to placing an order by the Customer and has the legal effect of concluding a Sales Agreement under the applicable laws on distance or off-premises contracts.

The Customer can independently modify the Order until they press the "Order and Pay" button (or equivalent). The order processing time is counted from the moment the payment authorization is obtained.

§ 10. Available Delivery and Payment Methods

The Customer can use the following delivery or collection methods for the ordered Product:

• Postal shipment,
• Cash on delivery postal shipment,
• Courier shipment,
• Cash on delivery courier shipment.

The Customer can use the following payment methods:

• Payment on delivery,
• Cash on delivery,
• Bank transfer to the Seller's account,
• Payment by payment card.

Available forms of payment:

• Payment cards:
  • Visa
  • Visa Electron
  • Mastercard
  • MasterCard Electronic
  • Maestro

Detailed information about delivery methods and acceptable payment methods can be found on the Store's website.

The entity providing online payment processing is Autopay S.A.

§ 11. Execution of the Sales Agreement

The conclusion of the Sales Agreement between the Customer and the Seller takes place after the prior submission of an Order by the Customer via the Order Form in the online Store in accordance with § 9 of the Regulations.

Immediately after receiving the Order, the Seller sends the Customer a confirmation email to the email address provided during the Order placement, which constitutes an acceptance of the Order. At the moment of receiving the email by the Customer, the Sales Agreement between the Customer and the Seller is concluded.

The summary and confirmation email of the Order contains all previously agreed terms of the sales agreement, including the quantity and type of ordered Product, the total price payable including delivery costs, and the amount of any discounts granted (if applicable).

In the case of selecting:

• Payment by bank transfer, electronic payment, or payment by card - the Customer is obliged to make the payment within 7 calendar days from the date of the conclusion of the Sales Agreement; otherwise, the order will be canceled.
• Payment on delivery - the Customer is obliged to make the payment upon delivery of the shipment.
• Cash payment upon personal collection - the Customer is obliged to make the payment upon personal collection of the Product.

The time of order processing is directly influenced by the choice of the delivery method made by the Customer during the order placement.

The order processing time is from 1 to 3 business days unless a different time is specified in the description of the Product or during the Order placement.

If the Customer chooses a delivery method other than personal collection, the Product will be sent by the Seller within the time specified in its description (subject to paragraph 7 of this section), in the manner chosen by the Customer during the Order placement.

In the case of ordering Products with different delivery times, the delivery time is the longest specified time.

The beginning of the delivery period for the Product to the Customer is counted as follows:

• In the case of selecting payment by bank transfer, electronic payment, or payment by card - from the date the Seller's bank account is credited.
• In the case of selecting payment on delivery - from the date of the conclusion of the Sales Agreement.

In case of exceptional circumstances or the inability to fulfill the order within the specified period, the Seller will immediately contact the Customer to determine further actions, including setting a new order processing time or changing the delivery method.

The Product provided to the delivery company is properly packed to ensure protection against damage during transport.

Delivery of the Product to the Customer is payable unless the Sales Agreement states otherwise. Delivery costs of the Product (including fees for transport, delivery, and postal services) are indicated to the Customer on the Store's website in the "Delivery Costs" tab and during the Order placement, including at the moment of the Customer expressing their will to be bound by the Sales Agreement.

Personal collection of the Product by the Customer is free of charge.

§ 12. Right to Withdraw from the Agreement

The Customer who is a Consumer has the right to withdraw from the Sales Agreement concluded at a distance.

The Consumer can withdraw from the Sales Agreement within 14 days without giving any reason.

The period for withdrawal starts from the delivery of the Product to the Consumer or a person indicated by the Consumer other than the carrier.

In the case of an Agreement that includes multiple Products that are delivered separately, in parts, or in batches, the period runs from the delivery of the last item, part, or batch.

In the case of an Agreement for regular delivery of Products for a fixed period (subscription), the period runs from taking possession of the first item.

The Consumer can withdraw from the Agreement by submitting a statement of withdrawal to the Seller. The statement can be sent in writing or electronically to the addresses provided in § 3 of the Regulations. The withdrawal form attached as Appendix No. 1 to the Store Regulations can be used but is not mandatory.

Effects of withdrawal from the Agreement:

• In the event of withdrawal from a Distance Agreement, the Agreement is considered not concluded.
• The Seller must immediately, no later than within 14 days from the day of receiving the Consumer's statement of withdrawal, refund all payments made by the Consumer, including delivery costs, except for additional costs resulting from the Consumer's choice of a delivery method other than the cheapest standard delivery method offered by the Seller.
• The Seller will refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of refund that does not involve any costs for the Consumer.
• The Seller may withhold the refund until the Product is returned or proof of its return is provided, whichever occurs first.
• The Consumer should return the Product to the Seller's address provided in these Regulations immediately, no later than 14 days from the day the Consumer informed the Seller about the withdrawal from the Agreement. The deadline is met if the Consumer sends the Product before the 14-day period expires.
• The Consumer bears the direct costs of returning the Product, including the costs of returning the Product if, due to its nature, it cannot be returned by regular mail.
• The Consumer is only liable for the diminished value of the Product resulting from using it in a way other than necessary to determine its nature, characteristics, and functioning.

If, due to the nature of the Product, it cannot be returned by regular mail, information about this, as well as the costs of returning the Product, will be included in the Product description in the Store.

The right to withdraw from a distance contract does not apply to the Consumer concerning Contracts:

• For the provision of services if the Seller has fully performed the service with the Consumer's express consent, who was informed before the provision started that they would lose the right to withdraw from the contract once the service is fully performed by the Seller,
• Where the price or remuneration depends on fluctuations in the financial market that the Seller does not control and that may occur before the withdrawal period expires,
• Where the subject of the provision is a non-prefabricated Product made to the Consumer's specifications or serving to satisfy their personalized needs,
• Where the subject of the provision is a Product that deteriorates rapidly or has a short shelf life,
• Where the subject of the provision is a Product delivered in sealed packaging that, after opening, cannot be returned due to health protection or hygiene reasons if the packaging was opened after delivery,
• Where the subject of the provision is Products that, after delivery, are inseparably connected with other items due to their nature,
• Where the subject of the provision is alcoholic beverages whose price was agreed upon at the time of concluding the Sales Agreement, and their delivery can only take place after 30 days and whose value depends on market fluctuations that the Seller cannot control,
• Where the Consumer specifically requested that the Seller come to them for urgent repair or maintenance; if the Seller provides additional services other than those requested by the Consumer or delivers Products other than spare parts necessary for the repair or maintenance, the right to withdraw from the contract applies to additional services or Products,
• Where the subject of the provision is sound or visual recordings or computer software delivered in sealed packaging if the packaging was opened after delivery,
• For the delivery of newspapers, periodicals, or magazines, except for subscription contracts,
• Concluded through a public auction,
• For the provision of services in accommodation other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports, or cultural events, if the contract specifies a date or period for the provision of the service,
• For the delivery of digital content that is not recorded on a tangible medium if the performance has started with the Consumer's express consent before the withdrawal period has expired and after the Seller has informed them about the loss of the right to withdraw from the contract.

§ 13. Complaints and Warranties

The Sales Agreement covers new Products.

The Seller is liable to the buyer if the sold item has a physical or legal defect. The basis and scope of the Seller's liability to the Customer if the sold Product has a physical or legal defect are specified by generally applicable laws, including the Civil Code (in particular, Articles 556-576 of the Civil Code).

The Seller is liable to the Customer under the warranty for physical defects (a physical defect consists of non-compliance of the sold item with the contract) and for legal defects.

Complaints can be submitted, for example, in writing or electronically to the addresses provided in § 3 of the Regulations.

The Seller will respond to the Customer's complaint promptly, no later than within 14 calendar days from the date of submission. Lack of the Seller's response within this period means that the Seller has considered the complaint justified.

It is recommended that the Customer provide in the complaint the following information (which will be helpful for the Seller in processing the complaint and may speed up the complaint process):

• Circumstances regarding the subject of the complaint and the occurrence of potential defects, e.g., type and date of the defect,
• The Customer's request (request for a method to bring the Product into compliance with the Sales Agreement or a statement of price reduction or withdrawal from the Sales Agreement),
• Contact details of the Seller with the person filing the complaint/Customer.

The provided recommendations are not mandatory and do not affect the effectiveness of processing the complaint. A sample complaint form is attached as Appendix No. 2 to the Store Regulations.

A Customer who exercises their rights under the warranty should deliver the defective Product to the Seller's address provided in § 3 of the Regulations. If, due to the nature of the Product, its delivery by the Customer would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.

If a warranty is provided for the Product, information about it, as well as its terms, will be included in the Product description in the Store.

§ 14. Out-of-Court Complaint and Redress Procedures

Detailed information on the possibility of using out-of-court complaint and redress procedures by the Consumer and the rules of access to these procedures are available in the offices and on the websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodeship Inspectorates of Trade Inspection, and at the following addresses of the Office of Competition and Consumer Protection:

• http://www.uokik.gov.pl/spory_konsumenckie.php,
• http://www.uokik.gov.pl/sprawy_indywidualne.php,
• http://www.uokik.gov.pl/wazne_adresy.php.

The Customer is also entitled to use the EU online platform, which provides an interactive model of dispute resolution, known as the ODR platform, available at: http://ec.europa.eu/consumers/odr/.

A Customer who is a Consumer has the possibility to use out-of-court dispute resolution methods, including:

• Applying to a permanent amicable consumer court, as referred to in Article 37 of the Act of December 15, 2000, on Trade Inspection (Journal of Laws No. 4, item 25, as amended), the rules of organization and operation of permanent amicable consumer courts are defined by the Regulation of the Minister of Justice of September 25, 2001, on defining the rules of organization and operation of permanent amicable consumer courts. (Journal of Laws No. 113, item 1214, as amended),
• Applying to the Voivodeship Inspector of Trade Inspection with a request for mediation proceedings in an amicable resolution of a dispute between the Customer and the Seller,
• Using the assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection (e.g., the Consumer Federation),
• Using the electronic method of resolving disputes with the Seller via the EU platform available at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PL.

§ 15. Personal Data in the Online Store

The administrator of the personal data of Customers collected via the online Store is the Seller. Personal data is processed for purposes, to the extent, and based on the principles indicated in the Privacy Policy available on the Seller's website.

The personal data of Customers collected by the administrator via the online Store is collected for the purpose of executing the Sales Agreement, and if the Customer consents to it - also for marketing purposes.

Recipients of personal data of Customers of the online Store may be:

• In the case of a Customer who uses the delivery method by mail or courier in the online Store, the Administrator provides the collected personal data of the Customer to the selected carrier or intermediary performing shipments on behalf of the Administrator.
• In the case of a Customer who uses electronic payment methods or a payment card in the online Store, the Administrator provides the collected personal data of the Customer to the selected entity handling the above payments in the online Store.

The Seller declares that they adhere to all principles of personal data protection of Customers provided for by law.

Providing personal data is voluntary. Each person whose personal data is processed by the Seller has the right to access its content, the right to update and correct it, the right to request the deletion of data, and the right to transfer it to another entity.

The Customer declares that they consent to the collection, storage, and processing by the Seller of their personal data directly related to the execution of the service or Goods ordered in the online Store.

The regulations of the service contain information regarding the processing of personal data. Personal data, such as name and surname, address, phone number, and email address, are collected solely for the purpose of order execution. The legal basis for the processing of these data is the Regulation of the European Parliament and Council (EU) 2016/679 of April 27, 2016, on the protection of individuals concerning the processing of personal data and the free movement of such data (GDPR).

The personal data of customers are processed for the purpose of:

• Order execution,
• Contact with the customer regarding the order,
• Sending information about the status of the order,
• Delivery of products to the provided address.

The data controller ensures that these data will be processed following applicable laws, and customers have the right to access, correct, and request the deletion of their personal data.

§ 16. Final Provisions

Agreements are concluded in Polish via the online Store.

The Seller reserves the right to amend the Regulations for important reasons, that is, changes in legal provisions, changes in payment methods and deliveries - to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller will inform the Customer about each change at least 14 days in advance.

In the case of concluding agreements based on the Regulations other than continuous agreements (e.g., Sales Agreements), changes to the Regulations will not affect the rights acquired by Customers who are Consumers before the effective date of the changes to the Regulations (this includes changes to the Regulations not affecting Orders placed or submitted and Sales Agreements concluded, performed, or executed).

If the change to the Regulations would result in the introduction of new fees or an increase in existing fees, the Customer who is a Consumer may withdraw from the agreement.

In matters not regulated in these Regulations, the generally applicable provisions of Polish law apply, in particular: the Civil Code; the Act on the provision of electronic services; the Consumer Rights Act; the Personal Data Protection Act.

Appendices to the Regulations are an integral part of it.

The Regulations come into force on July 9, 2024.